Cashier

TopView Sightseeing•New York, NY

14h

About The Position

The Cashier processes cash and card transactions, maintains accurate cash drawers, responds to phone calls, manages inventory for uniforms and supplies, and performs minor POS terminal repairs. The role also supports administrative tasks, customer service, and compliance activities. Cashiers must understand company products, tour packages, and pricing, and work effectively in a fast-paced environment, including nights, weekends, and holidays.

Requirements

Strong customer service skills.
Proficiency in MS Excel or Google Sheets.
Computer proficiency.
Ability to work with technical devices.
Good problem-solving skills.
Ability to work in a fast-paced environment and multitask.
Team-player attitude with good organizational and interpersonal skills.
Reliable, with impeccable punctuality and attendance.
Ability to work in most settings.
Availability to work nights, weekends, and holidays.

Responsibilities

Operate registers, scanners, and card terminals to process sales accurately.
Document paperwork and reconcile cash drawers daily, addressing overages or shortages.
Maintain POS terminals and perform minor repairs.
Ensure terminal, phone, and printer software versions are current.
Count and organize uniforms, brochures, and stock room supplies.
Keep the cashier's office and locker areas clean and welcoming.
Handle incoming phone calls and organize and file paperwork.
Assist with onboarding documentation for new Independent Contractors when needed.
Provide courteous service to customers and internal contractors.
Maintain working knowledge of company products, tour packages, and pricing.
Ensure compliance with DCWP licenses and TopView ID renewals.
For Customer Service Agents, print outdoor tickets and assist with terminal and app downloads.