Cashier

Tyler Junior College•TJC Central Campus, TX

20d•Onsite

About The Position

Reporting to the Senior Manager, Student Business Services, the Cashier is responsible for providing excellent customer service while assisting students, staff, and departments with account transactions.

Requirements

Ability to make accurate arithmetic calculations.
Experience with computerized cashier receipting systems.
Experience with large volumes of payment (cash, check, and credit card) transactions.
Skills using Microsoft Office standard programs (Outlook, Excel, Word).
Experience handling confidential customer information.
Demonstrated customer service skills.
Must be able to read and comprehend written instructions.
Must be able to communicate effectively orally and in writing.
Associate’s degree in accounting, business, or related field from an accredited College
Two years of directly related work experience may be considered in lieu of the education requirement
One year of directly related work experience, including cash handling

Nice To Haves

Two years of cashiering experience
Two years working in a student-facing education environment
Familiarity with ERP systems such as Banner or PeopleSoft
Familiarity with student cashiering systems such as Transact or TouchNet

Responsibilities

Serve as initial contact for students, parents, faculty/staff, and visitors upon approaching the Cashier window.
Provide excellent customer service when answering questions regarding student accounts.
Analyze and discuss student account issues with students and staff.
Record, count, and post payments for tuition and fees and issue system-generated receipts.
Balance cash receipts for completeness and accuracy each day.
Preparation of all deposits and coordination of pickup and delivery to the appropriate bank.
Balance and reconcile cash drawer daily.
Reconcile daily transaction activity to cashiering system reports and Banner.
Set up and/or assist students with payment plans.
Contact students periodically regarding preference inactive status with the refund processor to aid in refund selection and setup.
Assist with general office duties, as assigned, including answering phone calls, filing, and document scanning.