Cashier ( City of Pembroke Pines City Clerk Department )

FC SERVICES LLC•Pembroke Pines, FL

1d•Onsite

About The Position

Under general supervision, performs cashiering, customer service, and clerical duties involving the receipt, processing, and reconciliation of payments for bills, taxes, permits, fees, and other related services. Responsibilities include handling cash, checks, credit card, and electronic transactions; balancing daily receipts; maintaining accurate financial records; and researching customer accounts. Work is performed in accordance with established policies and procedures and is reviewed through observation, reports, and the accuracy of transactions processed.

Requirements

High School Diploma or GED
Six (6) months of experience as a cashier or teller in handling large sums of money
Knowledge of the principles and practices of cashiering and bookkeeping
Knowledge of business arithmetic
Ability to handle large sums of money with accuracy
Ability to provide customer services, resolving customer inquiries and complaints
Ability to balance cash and check receipts
Ability to establish and maintain effective working relationships with employees and the public
Ability to prepare accurate reports in a timely manner
Skill in the operation of general office equipment such as a mail processor, cash register, 10 key calculator, computer, copy machine and typewriter

Responsibilities

Receives, processes, and records payments for bills, taxes, permits, fees, and other related services through cash, check, credit card, and electronic payment methods.
Counts, balances, and reconciles daily cash receipts and other forms of payment; prepares daily settlements and completes deposit documentation.
Issues receipts and maintains accurate records of all transactions processed.
Assists customers in person, by telephone, and through electronic communication by responding to inquiries regarding accounts, payments, billing information, fees, and related services.
Researches customer accounts and payment histories to verify transactions, resolve discrepancies, and provide accurate information.
Processes returned and insufficient funds checks and applies appropriate charges in accordance with established procedures.
Identifies duplicate payments, billing discrepancies, and account irregularities and initiates corrective actions as appropriate.
Creates payment vouchers and maintains organized voucher and financial transaction files.
Maintains bookkeeping and cashiering records, ensuring the accuracy and completeness of financial documentation.
Files records, reports, and other departmental documents in accordance with established retention procedures.
Prepares correspondence, reports, statements, and other documents utilizing standard office software applications.
Operates computerized cashiering systems, financial software, and general office equipment.
Performs related clerical and administrative duties as assigned.