Cashier

LAZ Parking Texas • Austin, TX

87d • Onsite

About The Position

The LAZ Parking Valet Cashier/Customer Service Coordinator is the face of LAZ Parking at our luxury hotel partner. This role blends refined guest service with precise valet operations: greeting guests, coordinating vehicle arrivals and departures, managing payments and vehicle logs, and ensuring a seamless, secure, and memorable curbside experience that reflects LAZ Parking’s standards.

Requirements

• High school diploma or GED preferred.
• Minimum 1–2 years of valet, bell, or guest-facing experience preferred; luxury hospitality or upscale retail experience is a strong asset.
• Demonstrated experience with cash, POS systems, and end-of-shift reconciliation required.
• Comfortable using mobile dispatch apps, POS terminals, and basic property management interfaces.
• Proficiency in English required; additional languages are an advantage.
• Valid driver’s license with a clean driving record required; local/state requirements for driving and background checks must be met.
• Professional appearance and polished interpersonal skills.
• Strong attention to detail for vehicle condition checks and transaction accuracy.
• Conflict de-escalation and guest recovery skills with a guest-first mindset.
• Ability to multitask in a fast-paced environment while maintaining composure.
• Flexible availability including nights, weekends, and holidays.
• Physical capability to stand for extended periods and assist with luggage when needed.
• Commitment to LAZ Parking standards for safety, security, and guest confidentiality.
• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

Nice To Haves

• Additional languages are an advantage.

Responsibilities

• Greet arriving and departing guests with professional hospitality; manage curbside flow to minimize wait times and maximize guest satisfaction.
• Park and retrieve vehicles safely and efficiently; secure and log keys; follow vehicle handling and storage protocols.
• Process payments, handle POS transactions, reconcile daily receipts, and post charges accurately to guest folios when required.
• Maintain accurate vehicle logs, record vehicle conditions, and follow LAZ Parking loss-prevention and incident reporting procedures.
• Liaise with front desk, concierge, bell staff, and security to coordinate arrivals, departures, and special requests.
• Respond to guest concerns and service recovery needs promptly and courteously; escalate to supervisors or hotel management when appropriate.
• Assist with traffic control, event valet staging, and curb management during peak periods or special events.
• Complete daily cash and activity reports, document incidents, and adhere to LAZ Parking safety and operational standards.
• Suggest and implement small operational improvements to enhance guest flow and service quality.
• Perform other valet and front-of-house tasks as assigned to uphold a luxury guest experience.

Benefits

• 401(k) with Employer Match
• Medical, dental, vision – 3 plan options!
• Health Coaching & Resources
• Employee Assistance Program (EAP)
• Smoking Cessation Program
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately.
• Paid training: No experience? We have you covered!
• Free company uniform

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED