Cashier

Nisqually Red Wind Casino•Olympia, WA

1d•$18•Onsite

About The Position

We are seeking a friendly, reliable, and detail-oriented Cashier to join our team. As a Cashier you will be responsible for providing excellent customer service, handling transactions accurately, and maintaining a clean and organized work environment. The ideal candidate will have a positive attitude, good communication skills, and the ability to work efficiently in a fast-paced and team-oriented setting. POSITION OBJECTIVE: Handle guest inquiries, concerns, and complaints with professionalism Resolving issues to the satisfaction of the guest and management. Accurately handle cash, credit card transactions, and other forms of payment. Maintain accurate cash register balances and ensure proper accounting of all transactions while always maintaining our core values. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities. Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

Requirements

6 months guest service experience
Ability to effectively communicate
Basic math skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Passion for providing extraordinary service
Ability to work effectively within a team
Excellent written communication skills
Ability to obtain a Food Handlers Permit
Pass NRWC pre-employment testing
Ability to obtain a Class II gaming license

Nice To Haves

1 year guest service experience in the Hospitality Industry
3 months experience with a P.O.S. (Point of Sale) System

Responsibilities

Greet incoming and departing guests warmly with a genuine smile and eye contact
Accurately input all orders into the POS System.
Answering guests’ questions about products and services and providing recommendations based on guests needs
Process guest orders, ensuring accuracy and efficiency
Collaborate with team members to ensure smooth and efficient operations
If applicable delivers food orders promptly
Prepare and serve a variety of coffees and beverages according to the Nisqually Grounds recipes and standards.
Assist with food preparation, including to but no limited to heating and serving pre- made food items.
Ensure strict food storage procedures are followed to prevent spoilage and contamination
Ensure that all products utilized in the FOH are labeled with appropriate dates and pricing
Answer incoming calls and provide appropriate service
Protect establishment and patrons by adhering to all sanitation and safety control policies
Maintain a clean area
If applicable restock Grab and Go Display cases utilizing FIFO (First in- First out)
Clean tables after guests have left
Accurately reconciling cash drawers
Perform other duties as assigned

Benefits

FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
FREE uniform dry cleaning services
$1 per hour shift differential
Paid Time Off & Paid Holidays
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursements
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts