Cashier - Hope's Closet
About The Position
The cashier is responsible for providing excellent customer and donor care while maintaining a safe and clean sales floor. Essential Duties include promoting friendly and helpful customer service and donor care, operating the cash register, answering the telephone, stocking shelves and racks with processed merchandise, keeping the store neat and clean, colorizing and organizing stock on shelves as trained, rotating stock according to the color rotation system, assisting donors as they arrive, unloading and sorting materials in the donation area, maintaining accurate records of donations and issuing completed donation receipts to all donors, assisting with loading and unloading merchandise and equipment as needed, assisting with the security and the safety of store property, demonstrating professionalism and presenting a friendly, cooperative attitude towards customers and co-workers. The role requires the ability to multi-task, make quick decisions, and work in a team-oriented, fast-paced environment. Punctuality and dependable attendance are essential. Open availability including nights and weekends is required. The employee must conduct work in a safe manner, maintain good housekeeping standards, and keep all aisles and pathways to fire extinguishers and exits clear from clutter. All policies and procedures must be followed, along with any other duties instructed by the Manager.
Requirements
- At least 6 months' customer service/cashier experience preferred.
- Ability to respond to telephones, written correspondence, and other auditory and visual stimulation.
- Ability to remain calm under stress and have the emotional and physical stamina to deal with a variety of stressful situations.
- Frequently sit, stand, bend, kneel, and walk.
- Frequently lift and carry items up to 40 pounds.
- Occasionally climb stairs or inclined surfaces.
- Must have open availability including nights and weekends.
- Must display a non-judgmental acceptance of all clients/volunteers/staff/co-workers.
- Establish and maintain good rapport in working relationships.
- Display appropriate and consistently positive attitude.
- Remain composed during stressful situations.
- Employ strategies of problem-solving utilizing smart, efficient solutions and identifying new and improved ways of delivering the highest quality services to agency clients.
- Ask for help when you need it.
- Maintain client and agency confidentiality at all times.
Nice To Haves
- At least 6 months' customer service/cashier experience
Responsibilities
- Promote friendly and helpful customer service and donor care.
- Operate the cash register and answer the telephone.
- Stock shelves and racks with processed merchandise.
- Keep the store neat and clean.
- Colorize and organize stock on shelves as trained.
- Rotate stock according to the color rotation system.
- Assist donors as they arrive.
- Unload and sort materials in the donation area.
- Maintain accurate records of donations and issue completed donation receipts to all donors.
- Assist with loading and unloading merchandise and equipment as needed.
- Assist with the security and the safety of store property.
- Demonstrate professionalism and present a friendly, cooperative attitude towards customers and co-workers.
- Multi-task, make quick decisions and work in a team oriented, fast paced environment.
- Be punctual and have dependable attendance.
- Conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire extinguishers, and exits clear from clutter.
- Follow all policies and procedures.
- Perform other duties as instructed by the Manager.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
