Cashier
About The Position
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
Requirements
- Customer service skills
- Ability to process transactions accurately and safely
- Ability to monitor and maintain Self-Checkout area
- Ability to seek product/project knowledge
- Ability to identify selling opportunities
- Ability to follow policies and procedures
- Ability to expedite price checks
- Ability to approve Point of Sale transactions and markdowns
- Ability to provide first level escalation for customer issues
- Ability to assist in supervision, coaching, and training
- Ability to participate in training new Cashiers
- Ability to utilize tools to coach and develop other Cashiers
Nice To Haves
- 1+ years of Cashier experience
Responsibilities
- Process Checkout and/or Return transactions
- Monitor and maintain the Self-Checkout area
- Proactively seek product/project knowledge to provide customers with information and identify selling opportunities
- Follow all policies and procedures to ensure that shrink is minimized
- Expedite price checks
- Approve Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental
- Provide first level escalation for customer issues
- Assist in the supervision, coaching and training of other Front End Associates
- Participate in the training of new Cashiers
- Utilize all available tools to coach and develop other Cashiers
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
