Cashier

WinCo Foods•Union Gap, WA

1d•$17 - $21•Onsite

About The Position

The Cashier consistently provides friendly and cooperative service to internal and external customers at WinCo retail locations. The role processes customer orders efficiently, accurately, safely, and courteously at a two-aisle check stand, multi-station self-checkout lane, or customer service desk, as assigned. Stores operate 24 hours a day, seven days a week, with limited exceptions. Shifts are generally 6–8 hours between 5:00 a.m. and 1:00 a.m. Cashiers welcome, engage, serve, and thank customers; operate check stand equipment; handle sales and monetary transactions; maintain product and pricing knowledge; and keep work areas clean, stocked, and safe. They may also support self-checkout or the customer service counter. Self-checkout assignments include assisting customers, resolving alerts and transaction errors, monitoring transactions, and addressing safety concerns. The role requires working varied shifts, including nights, weekends, and holidays, and performing frequent standing or sitting, walking, bending, twisting, and repetitive work. Employees may lift up to 20 pounds frequently and 50 pounds occasionally. Applicants must be at least 16 years old. Depending on applicable state and local laws, food handler cards or tobacco and alcohol sales certifications may be required.

Requirements

Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to interact with customers and co-workers in a friendly, courteous, and tactful manner while maintaining composure.
Ability to communicate through hearing and speech for customer service tasks and complete written forms.
Ability to visually inspect and read merchandise information.
Ability to lift and maneuver objects of varying dimensions and weights up to 20 pounds frequently and up to 50 pounds occasionally.
Ability to perform repetitive work accurately and stand or sit for long periods, walk rapidly, and bend, stoop, twist, and turn frequently.
Must be at least 16 years old.
Manual dexterity and good hand-eye coordination.
Ability to learn and memorize information such as PLU codes, product locations, check stand and keyboard procedures, and company policies.
Accuracy in scanning, verifying sales, and handling monetary transactions, with mental alertness and basic math skills.
Ability to occasionally use blades for box cutting and household cleaners to maintain the work area.
Ability to perform primary duties efficiently and accurately.
Ability to navigate potentially high-stress situations, including unsatisfied or volatile customers and high transaction and customer volumes.
Food safety or handler cards and tobacco or alcohol sales certifications may be required under applicable state and local laws.

Responsibilities

Provide friendly, enthusiastic, and courteous service to customers and co-workers.
Operate check stand equipment, including cash registers, scanners, and scales, to process customer orders.
Use suggestive selling and other sales techniques.
Process cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds in accordance with cash-handling and lane-accountability policies.
Maintain knowledge of product locations, monitor UPC codes, and ensure correct pricing.
Keep the check stand clean, neat, stocked, and safe.
Stock, price, and rotate merchandise.
Follow federal and state requirements for sales of restricted or regulated products, including tobacco and alcohol.
Follow USDA food stamp and WIC voucher procedures.
When assigned to self-checkout, move through the area, assist customers, clear alerts and errors, monitor simultaneous transactions and payments, and help limit shrinkage.
Maintain awareness of the self-checkout area, observe transaction activity, anticipate customer needs, and address or report safety concerns.
Perform other duties as assigned or needed.