Cashier

WinCo Foods•Walla Walla, WA

19h•$17 - $21•Onsite

About The Position

The Cashier provides friendly and cooperative service to customers at WinCo Foods retail locations. The role processes customer orders efficiently, accurately, safely, and courteously at a two-aisle check stand, a multi-station self-checkout lane, or the customer service desk as assigned. Stores generally operate 24 hours a day, seven days a week, with limited exceptions. Cashiers generally work 6–8 hour shifts between 5:00 a.m. and 1:00 a.m. The role involves operating check stand equipment, handling different types of payments and refunds, maintaining knowledge of product locations and prices, stocking and rotating merchandise, and keeping the work area clean and safe. When assigned to self-checkout, the cashier assists customers, monitors transactions and alerts, and helps maintain safety and limit shrinkage. Cashiers must follow applicable laws and company procedures, including requirements for restricted-item sales and food stamp or WIC vouchers.

Requirements

Be at least 16 years of age.
Work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Interact with customers and coworkers in a friendly, courteous, and tactful manner while maintaining composure.
Have the hearing and speech abilities needed to perform customer-relations tasks.
Complete written forms and visually inspect merchandise and read its information.
Frequently lift and maneuver objects of varying dimensions and weights up to 20 pounds, and occasionally lift up to 50 pounds.
Perform repetitive work accurately and stand or sit for long periods; walk rapidly, bend, stoop, twist, and turn frequently for extended periods.
Demonstrate manual dexterity and good hand-eye coordination.
Operate check stand equipment such as cash registers, scanners, and scales.
Learn and memorize information including PLU codes, product locations, check stand and keyboard procedures, and company policies.
Scan and verify sales accurately and handle monetary transactions using mental alertness and basic math skills.
Occasionally use blades for box cutting and use household cleaners to maintain the work area.
Perform primary duties efficiently and accurately.
Manage potentially high-stress situations, dissatisfied or volatile customers, and high volumes of transactions and customers.
Obtain food safety or food-handler cards and tobacco or alcohol sales certifications, such as a TAM card, where required by applicable state and local laws.

Responsibilities

Welcome, engage, serve, and thank customers while providing friendly, enthusiastic service.
Operate check stand equipment, including cash registers, scanners, and scales, to process customer orders.
Use suggestive selling and other sales techniques.
Process cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds in accordance with cash-handling and lane-accountability procedures.
Maintain knowledge of product locations, monitor UPC codes, and ensure proper pricing.
Keep the check stand clean, neat, stocked, safe, and secure.
Stock, price, and rotate merchandise.
Work in a multi-station self-checkout lane or at the customer service counter when assigned.
Follow state and federal laws concerning the sale of restricted or regulated items, such as tobacco and alcohol.
Follow USDA food stamp and WIC voucher procedures.
When assigned to self-checkout, move around the area to expedite transactions and keep the area clear of safety hazards.
Engage with customers at self-checkout and assist with transactions.
Review and clear self-checkout alerts and transaction errors accurately.
Monitor multiple transactions and verify payment in a fast-paced setting.
Maintain awareness of the self-checkout area and transaction activity, anticipate customer needs, and help ensure accuracy and limit shrinkage.
Address or report safety concerns in accordance with company policy.
Perform other duties as assigned or needed.