Cashier - Draft Kings Sports & Social Columbus

Live! Hospitality & Entertainment • Columbus, OH

5d • Onsite

About The Position

The Cashier position at Draft Kings Sports & Social Columbus involves welcoming guests, providing excellent customer service, and processing payments. Responsibilities include taking food and beverage orders, handling transactions accurately, and maintaining a balanced cash drawer. The role requires effective communication with guests and management, and occasional assistance with bussing tables to ensure efficient guest seating. The Cashier may also be asked to handle guest complaints and special requests.

Requirements

• At least one year of experience with customer service and cash handling.
• Must speak fluent English.
• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
• Ability to utilize credit card machine.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
• Must be able to read, review and understand POS reports.
• Basic mathematical skills are used frequently when exchanging cash.
• Must be able to keep accurate account of cash bank.

Nice To Haves

• Other languages preferred.

Responsibilities

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed