Host - DraftKings Sports & Social Columbus

Live! Hospitality & Entertainment • Columbus, OH

2d • Onsite

About The Position

Live! Hospitality & Entertainment is bringing its first Draftkings Sports & Social to the Columbus area, opening Summer 2024. Draftkings Sports & Social will deliver an immersive sports entertainment and dining experience. The concept brings together Draftkings top rated and industry leading sports gaming platform with Sports & Social's market leadership in operating high-energy, first-class dining and entertainment venues.

Requirements

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• Strong ability to provide attention to detail.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Nice To Haves

• other languages preferred

Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed