Cashier

WinCo Foods•Marysville, WA
•$17 - $29•Onsite

About The Position

The Cashier provides friendly, cooperative service to customers and coworkers at WinCo Foods retail locations. The role processes customer orders efficiently, accurately, safely, and courteously at a two-aisle check stand, a multi-station self-checkout lane, or the customer service desk as assigned. Stores generally operate 24 hours a day, seven days a week, and the position generally works 6–8-hour shifts between 5:00 a.m. and 1:00 a.m. Cashiers may also work as self-checkout attendants, assisting customers, reviewing and clearing transaction alerts, monitoring multiple transactions, verifying payment, and maintaining awareness of safety and potential shrinkage. The role includes handling merchandise, keeping the work area clean and stocked, and complying with applicable company policies and laws.

Requirements

  • Must be at least 16 years old.
  • Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
  • Ability to interact with customers and coworkers in a friendly, courteous, and tactful manner while maintaining composure.
  • Ability to communicate through hearing and speech for customer-relations tasks and complete written forms.
  • Ability to visually inspect and read information on merchandise.
  • Ability to lift and maneuver objects weighing up to 20 pounds frequently and up to 50 pounds occasionally; perform repetitive work accurately.
  • Ability to operate check stand equipment such as cash registers, scanners, and scales.
  • Ability to stand or sit for long periods, walk rapidly, and bend, stoop, twist, and turn frequently for extended periods.
  • Manual dexterity and good hand-eye coordination.
  • Ability to learn and memorize PLU codes, product locations, check stand and keyboard procedures, and company policies.
  • Mental alertness and basic math skills to scan and verify sales accurately and handle monetary transactions.
  • Ability to occasionally use blades for box cutting and household cleaners to maintain the work area.
  • Ability to perform primary duties efficiently and accurately and manage potentially high-stress situations, dissatisfied customers, and high transaction volume.
  • As required by applicable state and local laws, obtain food safety or handler cards and tobacco or alcohol sales certifications (such as a TAM card).

Responsibilities

  • Welcome, engage, serve, and thank customers while maintaining a friendly and enthusiastic customer-service atmosphere.
  • Operate check stand equipment, including cash registers, scanners, and scales, to process customer orders.
  • Use suggestive selling and other sales techniques.
  • Process cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds in accordance with cash-handling and lane-accountability procedures.
  • Maintain knowledge of product locations, monitor UPC codes, and ensure correct pricing.
  • Keep the check stand clean, neat, stocked, and safe; stock, price, and rotate merchandise.
  • Work at a multi-station self-checkout lane or customer service counter when assigned.
  • Follow applicable laws governing sales of restricted or regulated items, including tobacco and alcohol, and follow USDA food stamp or WIC voucher procedures.
  • At self-checkout, move around the area, engage with customers, respond to alerts and errors, monitor transactions, verify payment, assist with accuracy, and help limit shrinkage.
  • Maintain awareness of the self-checkout area, observe transaction activity, anticipate customer needs, and address or report safety concerns according to company policy.
  • Perform other duties as assigned or needed.
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