Cashier

The Home Depot•Stamford, CT

3d•$18 - $19

About The Position

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

Requirements

Customer service skills
Ability to process transactions accurately
Ability to monitor and maintain areas
Product/project knowledge
Adherence to policies and procedures
Escalation of customer issues

Nice To Haves

1+ years of Cashier experience

Responsibilities

Provide customers with fast, friendly, accurate and safe service.
Process Checkout and/or Return transactions.
Monitor and maintain the Self-Checkout area.
Proactively seek product/project knowledge to provide customers with information and identify selling opportunities.
Follow all policies and procedures to ensure that shrink is minimized.
Expedite price checks.
Approve Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
Provide first level escalation for customer issues.
Assist in the supervision, coaching and training of other Front End Associates.
Participate in the training of new Cashiers.
Utilize all available tools to coach and develop other Cashiers.