Create exceptional customer experiences by courteously greeting customers, guiding them to the products or services they need, and completing transactions in a timely and accurate manner. Act in alignment with our Core Values to create exceptional customer experiences. Practice a high level of safety awareness to ensure you, your peers, our customers and suppliers remain safe while in our facilities. Understand and follow the TAL PPE requirements as outlined in the TAL PPE Matrix by wearing the required PPE at all times. Understand and maintain quality store presentation as outlined in the TAL Store Standards document. Acknowledge incoming customers in a pleasant and professional manner. Provide customers with quality information, listen to their needs, and direct them to the right place by leading them to the answer. Operate cash register, make accurate change, verify credit cards and checks, and balance receipts. Handle and package purchases with care and always thank the customer. When possible, address the customer by name to provide them with a personalized experience. Provide prompt and efficient telephone service. Keep work area clean and neat. Know department level location of store merchandise. Develop an understanding of basic product knowledge and effective telephone techniques. Assist other employees, as required, to ensure a great customer experience. May perform other duties as assigned.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED