Cashier

BrightRidge • Johnson City, TN

9d • Onsite

About The Position

To create a positive image of BrightRidge with each customer contact. To receive and post customers' payments to their account.

Requirements

• Must possess general knowledge of NISC and Contact Tracking.
• Must demonstrate and convey support in the Quality Service Program and the CS Standard of Behavior.
• Promote BrightRidge services and initiatives.
• Adhere to company policies, directives, and procedures at all times.
• Must comply with BrightRidge Cash Handling Safety and Control Procedures.
• Ability to maintain reliable, predictable and reasonable attendance.
• Must be able to operate a 10-key calculator with speed and st possess P/C skills and be familiar with Microsoft Office products.
• Must be able to relate to all socioeconomic levels of people.
• Must have the ability to communicate clearly and positively both orally and in writing.
• Must know and understand service policies and practices of BrightRidge.
• Must know the principles of positive customer contact, especially with disgruntled customers.
• Must have knowledge of data entry procedures.
• Must be able to handle money efficiently and accurately.
• Must possess strong face to face communication skills
• Must display a high degree of honesty, loyalty, and integrity.
• Must maintain a valid drivers' license from state of residence.

Nice To Haves

• One year prior experience in a Cashier position preferred.

Responsibilities

• Accept payment for monthly billing from customers and post to their account.
• Balance day to day business to include tickets, checks, cash, money orders and credit card payments.
• Prepare bank deposit and turn in daily cash report to Lead Cashier.
• Direct customers to various BrightRidge departments.
• Assist with the opening of mail.
• Assist residential customers with payment arrangements on electric and broadband services.
• Sit and stand at a computer while completing various cashier and other tasks throughout the day.
• Provide Reception area coverage and assist with completing the daily front desk responsibilities.
• Cross train in Account Services and assist in that capacity as needed.
• Be available for after-hours problem repairs, outages, and scheduled work to include working fair share of all necessary overtime.
• Perform other duties as requested or assigned; not limited to but to include clerical, collections, and special tasks/assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED