Cashier

The Kroger Co. • Bloomfield Hills, MI

13h

About The Position

The Cashier/Checker creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Cashiers greet and assist customers, process transactions accurately and efficiently, and use the Point of Sale system to handle a variety of tenders and checkout procedures. They follow company policies and applicable laws, support loss prevention and safety, and help customers feel welcome and appreciated.

Requirements

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

• Prior experience as a Bagger or Courtesy Clerk.
• Customer service experience.

Responsibilities

• Be visible and actively greet, engage, and assist customers.
• Process customer transactions quickly, accurately, and efficiently through the checkout lane.
• Use the Point of Sale system and handle cash, checks, credit and debit payments, SNAP EBT, Offline SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures in accordance with company policy.
• Follow company limits and guidelines for cash shortages and overages, and work honestly and effectively to control loss.
• Follow guidelines for restricted-sale items, including alcohol, tobacco, and DVDs.
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures for postage stamps, gift cards, and coupons.
• Stay current on present, future, seasonal, and special advertisements.
• Follow food safety regulations and guidelines.
• Comply with safety procedures, reinforce safety programs, identify unsafe conditions, accidents, or issues, and notify store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
• Answer questions about products sold in the department and throughout the store, creating a welcoming and appreciative environment for customers.
• Follow applicable local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment, and manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the employee’s career through the Continuing Education program.
• Training programs and diverse career pathways offering growth potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed