Cashier - FB - That Chicken Place

Casino and•East Saint Louis, IL

15d•Onsite

About The Position

This position is responsible for providing exceptional customer service, operating the point of sales system, and maintaining a clean and organized work environment. The Cashier will interact directly with guests, handle transactions accurately, and ensure guest satisfaction. This role requires strong communication skills, basic mathematical abilities, and the capacity to work in a fast-paced environment.

Requirements

High School Diploma/GED, required
Must be 18 years of age or older
Must have basic mathematical skills
Able to effectively communicate in English via verbal and written
Must be able to work Weekends and Holidays

Nice To Haves

1 year Cash handling experience in a fast-paced environment, preferred

Responsibilities

Participate regularly in departmental and company meetings.
Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
Properly operates the point of sales system and accounts for all service items by ringing them into the system and keeping a balanced bank.
Knowledgeable in the products the company serves.
Understand and follows all Draft Kings at Casino Queen cash handling policies and procedures.
Understands salesmanship and customer service is what makes this position successful for the company and the team members.
Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
Communicates all guest service opportunities and product shortages or issues to management.
Serves food/drink, greets and seats guests, busses and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
Sets and keeps workstations and surrounding work areas, properly stocked, clean, safe and organized.
Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
Able to satisfactorily complete assignable work tasks requested by the departmental leaders.
Must proactively prioritize needs and effectively manage resources.
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party.
Ensures the proper steps of service, and our guests needs, are being met.
Other duties as assigned.