Cashier

Floor & Decor • Jacksonville, FL

2d

About The Position

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Cashiers provide excellent customer service by greeting and checking out customers, handling product returns, performing basic cash office functions, and providing every customer with an exceptional experience. Full-time and part-time positions are available. The role has a minimum base pay of $15.10 per hour, with higher starting pay available based on experience.

Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products, and excite customers about their purchase.
• Provide above-and-beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance with the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point-of-sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check, and credit card acceptance procedures.
• Answer the telephone according to company guidelines.
• Stock, tag, and display merchandise as required.
• Create price tags and merchandise signs.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed