SERVICE AND PARTS CASHIER

Jim Riehl's Friendly Automotive Group•Warren, MI

1d•Onsite

About The Position

The Cashier is responsible for receiving and processing payments for products and services provided by the dealership in an accurate and timely manner. This position provides exceptional customer service to both internal and external customers and assists with basic administrative and clerical tasks as needed.

Requirements

High school diploma or equivalent required.
Strong attention to detail and accuracy.
Excellent communication and customer service skills.
Ability to multi-task in a fast-paced environment.
Basic computer skills and familiarity with standard office equipment.
Professional appearance and demeanor.

Nice To Haves

Previous cashiering or cash handling experience preferred.
Prior experience in an automotive dealership environment is a plus.

Responsibilities

Greet customers promptly and courteously.
Receive cash, checks, and credit card payments from customers and issue receipts accurately.
Record payments received and ensure proper accounting for all funds.
Reconcile cash drawer daily and prepare bank deposits.
Answer incoming phone calls and direct them to the appropriate department or individual.
Maintain customer waiting area and cashier station in a neat and orderly manner.
Process refunds and handle any payment discrepancies following dealership policy.
Assist with filing, copying, and other general office duties as assigned.
Provide excellent customer service and handle customer inquiries or concerns professionally.
Comply with all company policies, procedures, and safety standards.