Cashier

Kroger•Denver, CO

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return, while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The cashier is responsible for greeting and assisting customers, processing transactions accurately and efficiently, following company policies and applicable laws, and supporting a safe and welcoming store environment. Applicants may be contacted if a position becomes available that matches their qualifications and organizational priorities.

Requirements

  • Customer service experience.
  • Effective communication skills.
  • Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

  • Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

  • Be visible and actively greet, engage with, and assist customers.
  • Process customer transactions quickly, accurately, and efficiently through the checkout lane.
  • Understand and use the POS system and handle cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
  • Follow company limits on cash shortages and overages, and work honestly and effectively to control loss.
  • Follow guidelines for restricted-sale items, including alcohol, tobacco, and DVDs.
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow applicable policies and procedures for postage stamps, gift cards, and coupons.
  • Stay current with present, future, seasonal, and special advertisements.
  • Follow food safety regulations and guidelines.
  • Comply with safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
  • Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
  • Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
  • Follow local, state, and federal laws and company guidelines.
  • Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
  • Handle customer and business information with honesty and integrity.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential functions of the position with or without reasonable accommodation.
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