Cashier - Retail Pharmacy - Temporary

Tahoe Forest Health System•Truckee, CA

6d•Onsite

About The Position

Cashiers are responsible for greeting and assisting customers while providing excellent customer service. They ensure that payment transactions for merchandise and prescriptions are smooth, efficient, and quick. Cashiers need to be team players, willing to help out everywhere in the pharmacy. They must possess excellent communication and customer service skills, stamina to stand for long periods, and patience with long lines and potentially frustrated customers. Cashiers are also responsible for the retail pharmacy’s over-the-counter (OTC) inventory, cash register drawers, and must be able to verify and process insurance payments for prescription items.

Requirements

Ability to perform each essential duty satisfactorily.
Stamina to stand for long periods of time.
Patience dealing with long lines and possibly frustrated customers.
Ability to verify and process insurance payments for prescription items.

Nice To Haves

Spanish speaking.
Weekend availability.

Responsibilities

Greet customers and provide excellent customer service.
Complete patient purchase transactions smoothly, quickly, efficiently, and in a friendly manner.
Demonstrate willingness to learn and take constructive criticism.
Demonstrate multi-tasking, organizing skills, and be detail-oriented and patient.
Enter customer demographic and insurance information into the pharmacy’s prescription processing software.
Verify insurance coverage and troubleshoot issues by calling insurance companies and workers’ compensation carriers.
Compute or re-compute bills, itemized lists, and tickets showing the amount due.
Manage cash register drawers, including troubleshooting credit card vendors, software updates, and accurate cash handling, returns, and closing out the register.
Assist in bookkeeping duties, including batching registers nightly, collecting and tracking accounts and Accounts Receivables.
Record totals shown on cash drawer registers tape and verify against cash on hand.
Make bank deposits and change orders.
Manage the retail pharmacy’s front end over-the-counter (OTC) section.
Track OTC inventory and order items as necessary with pharmacist oversight.
Research new items of interest for the retail OTC section.
Order specialty items per customer requests from drug wholesalers/warehouses.
Organize and clean the front end daily and keep it clutter-free.
Sort and tag the pharmacy’s OTC order daily.
Demonstrate Health System Values in performance and behavior.
Comply with Health System policies and procedures.
Perform other duties as assigned.