Cashier

University of Oklahoma•Oklahoma City, OK

134d•Onsite

About The Position

This position is being filled through OU's PEAK Temporary Staffing. Healthy Hearth is looking for a cashier responsible for operating a cash register and customer service, including a wide range of tasks associated with the preparation, production and/or serving of food items or other duties related to the successful operation of a restaurant. The role involves maintaining accuracy in cash register operations, handling various payment methods, and ensuring proper cash drawer balancing. Excellent customer service with a positive demeanor is essential, including promptly addressing complaints, answering questions, and making meal suggestions. The cashier must maintain professional behavior, communicate respectfully with colleagues, and provide efficient, friendly, and informative service. The front-end area must be kept stocked, orderly, organized, and clean. The position also involves providing routine information to customers, participating in customer service improvement initiatives, and suggesting improvements to dishes and menus. Any issues or concerns should be brought to a supervisor's attention, and requests should be followed up with urgency. Duties may extend to working on a food line, in the storeroom, assisting with cooking and cleaning, stocking items, or other assigned tasks. Adherence to food safety standards is critical to ensure food is free of contaminants and pathogens.

Requirements

Must be able to speak, read and write in clear English
Must have good customer service skills

Nice To Haves

Valid Driver's License

Responsibilities

Operates cash register and handles cash, counts change to customer, credit and debit cards, Sooner cards and meal plans.
Checks out customer, applies accurate codes, departments, and prices.
Maintains 100%25 accuracy of cash register, and ensures all payment transactions are carried out with precision and efficiency.
Ensures proper procedures are taken in balancing cash drawer and in all payment transactions.
Demonstrates excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.
Provides answers to queries presented by clients regarding services and offers made available by the restaurant.
Maintains professional behavior and composure in difficult interpersonal situations.
Communicates with co-workers and others in calm considerate manner, always in a respectful and courteous manner.
Provides efficient, friendly, and informative service following established customer service standards and departmental core purpose/core values.
Ensures front-end area is always stocked, orderly, organized, and clean.
Responsible for completing the duties that make the work area stocked, orderly, organized, and clean.
Provides routine information about meals, various restaurants within Housing and Food Services, and other relevant facts to customers.
Leads and/or actively participates in customer service improvement initiatives and suggests new dishes, menus, and/or methods that lead to better service.
Responds to any complaint.
May bring any issue or concern to a supervisor or HR's attention.
Follows up on requests with a sense of urgency.
May work a food line, in the storeroom, or assist with cooking and cleaning, or other duties as assigned.
May stock items, perform other tasks, or those tasks assigned by the supervisor or front-end manager.
Adheres to food safety standards at all times making sure that all food is free of contaminants and pathogens that might make customers sick.
Performs related duties as needed to successfully fulfill the functions of the position.