Cashier Team Member (Front End Service) - Part Time

Whole Foods Market • Town of Brookhaven, NY

3h • $19 - $25

About The Position

The Cashier Team Member supports the Customer Service & E-Commerce team by assisting customers during checkout, performing cash register functions, bagging groceries, and working at the customer service desk. The role helps maintain attractive customer service displays and supports Whole Foods Market’s Customer Service vision. Team Members are expected to provide courteous, friendly, and efficient service, follow team and store Standard Operating Procedures, support company values and programs, and comply with applicable health, safety, food-safety, and regulatory requirements. Customer Service & E-Commerce Team Members must also be prepared to perform duties from other Team Member roles, including assigned shopper tasks within the team.

This is a part-time position. No prior retail experience is required. The position requires the ability to work a flexible schedule, including nights, weekends, and holidays as needed, and to meet the physical and environmental requirements described below. The posted wage range is $18.75–$25.40 per hour, commensurate with experience.

Requirements

• No prior retail experience is required.
• Demonstrate patience when dealing with customers and Team Members.
• Maintain proficiency with the Cashier Code Book and PLUs.
• Have strong basic math skills.
• Have strong to excellent communication skills and willingness to work as part of a team.
• Communicate information clearly and respectfully to Team Members, customers, and vendors.
• Meet customer service expectations and standards in interactions with customers, vendors, and Team Members.
• Follow directions and procedures and demonstrate effective time management and organization skills.
• Have a passion for natural foods and the mission of Whole Foods Market.
• Demonstrate a strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understand and comply with Whole Foods Market quality goals.
• Demonstrate strong attention to detail.
• Be able to lift 50 pounds.
• Be able to stand or walk 6–8 hours during an 8-hour workday.
• Be able to perform single grasping, fine manipulation, pushing, and pulling, and motions including bending, twisting, squatting, and reaching.
• Be able to work in a wet and cold environment and tolerate exposure to FDA-approved cleaning chemicals and temperatures below 32°F, 32–40°F, and above 90°F.
• Be able to work a flexible schedule, including nights, weekends, and holidays as needed.
• Be able to use tools and equipment including box cutters, electric pallet jacks, and other heavy machinery; ladder use may be required.

Responsibilities

• Check out customer groceries efficiently and accurately.
• Follow government regulations concerning alcoholic beverage sales and taxation.
• Follow proper check, ATM, credit, and cash-handling procedures, including regional cashier variance policy.
• Use proper tare procedures when ringing up scalable items.
• Clean and stock Front End areas, including changing register tapes and ribbon as needed.
• May assist with training new Cashier and Cashier Assistant Team Members.
• Assist supervisors in controlling customer flow and backed-up lines to reduce customer waiting time.
• Participate in company programs as directed by leadership.
• Arrive on time, appropriately groomed and dressed, and ready to work; work scheduled shifts and attend required trainings and meetings.
• Provide excellent customer service, address customer needs promptly and effectively, model suggestive selling techniques, and answer phones and pages promptly and courteously.
• Maximize sales potential through proper product preparation, storage, rotation, stocking, and merchandising procedures.
• Follow established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintain a clean and sanitary working and shopping environment and maintain equipment according to cleanliness and safety standards.
• Perform assigned opening, mid, and closing duties and ensure signs and pricing are accurate.
• Immediately report safety hazards and violations.
• Perform other duties assigned by store or company leadership.
• For U.S. hires from November 2024 onward, complete assigned shopper training and, as needed, shopper tasks within the Customer Service team.

Benefits

• Store discount, subject to plan eligibility.
• Paid time off, subject to plan eligibility.
• Financial wellness support, subject to plan eligibility.
• Health and wellness support programs, subject to plan eligibility.
• Access to other Team Member perks, subject to plan eligibility.
• Eligible new entry-level Team Members who complete their first 90 days and remain actively employed in an eligible role may qualify for a base rate increase after their 90-day anniversary.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed