Cashier/Self Checkout Clerk

KrogerBountiful, UT
Onsite

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)

Nice To Haves

  • Customer service experience
  • Prior experience as a Bagger or Courtesy Clerk

Responsibilities

  • Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
  • Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
  • Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
  • Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
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