0326 - CASHIER/SALES ASSOCIATE - TEGA CAY

GATE Store•Fort Mill, SC

About The Position

The Store Associate supports the goals of GATE stores by following Operations Division procedures and programs and participating in daily store operations, including food service. The associate learns and participates in current and future programs, monitors progress, and helps ensure employees uphold GATE standards. The role focuses on customer service, store cleanliness and merchandising, payment handling, equipment operation, and contributing to a safe and supportive work environment. Other duties may be assigned by the Store Manager.

Requirements

Must be of legal age to sell alcohol and tobacco products.
Must successfully complete a pre-employment drug screening and background check.
Must be able to work a flexible schedule, including weekends and holidays.
Must speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
Must be detail-oriented and have strong organizational skills.
Must possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
Must be able to operate a personal computer.
Must understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.
Must be able to stand for extended periods, lift, carry, and move up to 50 pounds, perform repetitive movements for long periods, and bend, kneel, stoop, and reach, including overhead.
Must be able to work in varying and extreme temperatures.

Responsibilities

Participate in daily store operations, including food service, and follow GATE procedures and programs.
Learn, participate in, and train on current and future programs; monitor progress and help ensure employees uphold GATE standards.
Work a flexible schedule, including weekends and holidays, and comply with the attendance policy.
Arrive on time and maintain proper attire and appearance according to GATE standards.
Attend required training, safety courses, office meetings, and departmental meetings.
Report safety hazards, follow up to ensure they are corrected, and help provide a safe work environment.
Follow applicable federal, state, and local regulations and company policies.
Keep the store clean and well stocked.
Perform minor repairs and maintenance of store equipment and operate equipment according to assigned duties.
Handle payments according to GATE policies.
Prioritize customer service by greeting customers, answering questions about products and services, addressing inquiries, resolving complaints, and providing an efficient checkout experience.
Contribute to a positive team environment and communicate accurately and positively with customers and staff.
Use problem-solving and de-escalation skills.
Operate a cash register, money order machine, electronic lottery equipment, Tach II safes, credit card machines, gasoline console, and emergency gasoline shutoff valve.
Perform merchandising, including stocking shelves, setting prices, blocking and fronting shelves, placing window banners and in-store point-of-sale materials, and checking that products are in code.
Perform other duties assigned by the Store Manager.