About The Position

The Store Associate supports current and future store goals by following procedures and programs established by GATE’s Operations Division. The role participates in daily store operations, including food service, learns and trains on current and future programs, monitors progress, and helps ensure employees uphold GATE standards. The associate provides customer service, handles payments, keeps the store clean and well-stocked, performs merchandising, and operates store equipment. The position also includes minor equipment repairs and maintenance, safety reporting, required training and meetings, and other duties assigned by the Store Manager. The posting identifies this opening as overnight in Tega Cay.

Requirements

  • Must be of legal age to sell alcohol and tobacco products.
  • Must successfully complete a pre-employment drug screening and background check.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Must speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
  • Must be detail-oriented and have strong organizational skills.
  • Must be able to stand for extended periods.
  • Must be able to lift, carry, and move up to 50 pounds.
  • Must be able to perform repetitive movements over long periods.
  • Must be able to bend, kneel, stoop, and reach, including overhead.
  • Must be able to work in varying and extreme temperatures.
  • Must possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
  • Must be able to operate a personal computer.
  • Must understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.

Responsibilities

  • Participate in daily store operations, including food service, and follow GATE procedures and programs.
  • Learn, participate in, and train on current and future programs; monitor progress and help ensure employees uphold GATE standards.
  • Follow the attendance policy and arrive at work on time and in proper attire that meets GATE uniform and appearance standards.
  • Attend required training, safety courses, office meetings, and departmental meetings.
  • Report safety hazards, follow up to ensure they are corrected, and help provide a safe work environment.
  • Follow applicable federal, state, and local rules and regulations, as well as company policies.
  • Keep the store clean and well-stocked through organizational skills.
  • Perform minor repair and maintenance of store equipment and operate equipment according to assigned duties.
  • Handle payments according to GATE policies.
  • Prioritize customer service; greet customers, answer questions about products and services, address inquiries, resolve complaints, and provide an efficient checkout experience.
  • Contribute to a positive and supportive team environment and communicate accurately and positively with customers and staff.
  • Use problem-solving and de-escalation skills.
  • Operate the cash register, money order machine, electronic lottery, Tach II safes, credit card machines, gasoline console, and emergency gasoline shutoff valve.
  • Perform store merchandising, including stocking shelves, pricing, blocking and fronting shelves, placing window banners and in-store point-of-sale materials, and ensuring products are in code.
  • Perform other duties as assigned by the Store Manager.
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