Cashier/Rental Coordinator

Kalispell Toyota•Kalispell, MT

1d•Onsite

About The Position

Kalispell Toyota is expanding to a new state-of-the-art facility and is looking for a talented individual to join their Office & Administrative Team. The company emphasizes employee satisfaction, teamwork, and individual accountability, and invests in staff through continual career growth and opportunities for advancement. They welcome individuals new to the automotive industry and focus on the guest experience with an open and honest approach.

Requirements

Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
Possess a valid driver's license and have a satisfactory driving record.

Nice To Haves

New to the automotive industry is acceptable

Responsibilities

Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
TRAC (Toyota Rental Program). Scheduling and executing rental contracts, pick-ups and drop-offs.