Cashier/Receptionist

White Bear Mitsubishi•White Bear Lake, MN

171d•Onsite

About The Position

White Bear Mitsubishi is seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for basic cashier functions and filing.

Requirements

Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests, needs and requests to management and sales personnel
Professional personal appearance
Clean driving record

Nice To Haves

Experience with Microsoft Office Suite is a plus

Responsibilities

Calculate the customer's bill using the dealership's computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Maintain filing
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures and internal procedures for assisting customers efficiently