Cashier/Receptionist

Volvo Cars Walnut Creek•Walnut Creek, CA

24d•Onsite

About The Position

Grow your career with a fast growing and stable company. Join a team that values you and wants you to succeed. Enjoy your workday alongside others with high ethics. We have a proven record of training and promoting. We’re a family operated business with a culture based on respect, listening, fairness, strong values, and accountability. If you would like to be among others who share this ethos, let’s talk to see if we’re a good fit. Email or call to start a dialog or simply go straight to completing an application. VOLVO CARS WALNUT CREEK and VOLVO CARS DUBLIN are rising to the top thanks to the amazing people on our team that contribute their skills, effort, and positive attitude. Our growth and internal promotions have opened up new opportunities in nearly every position. Summary: Responsible for answering and directing incoming phone calls. Greets customers as they enter the lobby, dealership showroom, or service area.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
High School Diploma or equivalent
Valid Driver’s License
Basic computer skills to utilize the timekeeping system.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and some holidays.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is regularly required to sit; use hands to finger, handle, or feel.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to add, subtract, multiply and divide.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Nice To Haves

Previous Customer Service or administrative experience in a high volume environment desired.
Strong organizational skills and interpersonal skills required.
Basic knowledge of Microsoft Office Products.

Responsibilities

Answers incoming calls in a courteous and professional manner.
Takes accurate messages.
Directs calls to the appropriate department or person.
Greets customers as they enter the dealership showroom.
Directs customers to the appropriate department or person.
Maintains CSI at or above company standards.
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Complies with Company policies and procedures
Assign and manage service loaner fleet
Collect and manage service customers payments
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned