Cashier/Receptionist

Honda of Watertown•Watertown, CT

6d•Onsite

About The Position

Honda of Watertown is seeking employees who are looking to invest in our customers as much as we invest in them! We believe in developing employees to become top-performers and we consider you a long-term investment. Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

Requirements

Available to Monday - Thursday 4p-8p Saturday 7:30-5:00
Must have a valid driver’s license
Positive attitude
Able to work in a fast-paced work environment
Excellent customer service skills
Professional appearance and work ethic
Must be willing to submit to a background check and drug test to employment

Nice To Haves

Experience with Microsoft Office suite is a plus

Responsibilities

Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Filing of repair orders and parts tickets
End of day cash out
Assist the managers with various clerical duties as needed