Cashier/Reception

Newton Nissan of GallatinGallatin, TN
Onsite

About The Position

Reputable dealership is seeking a full time employee to work between both the Cashier and Receptionist roles. The ideal candidate will be a reliable, hardworking, detail oriented, organized, customer service focused individual with the eagerness to complete job responsibilities effectively and efficiently. Candidate will be required to maintain a professional image and demeanor at all times. Business attire with uniform shirt required. Hours of availability needed for this role are Monday through Friday 6:45 am till 4 pm with Saturday shift availability needing to be 6:45 am till 5 pm. Saturday availability is required with the schedule fluctuating week to week with Saturdays being in rotation. This position will be 35-40 hours per a five day work week. Pay will be based on experience.

Requirements

  • Excellent communication and organizational skills
  • Friendly, people-oriented personality
  • Punctual with schedule flexibility
  • Experience using Microsoft Office suite
  • Must clear pre-employment background check and drug screen
  • Cash handling experience required

Nice To Haves

  • Receptionist or Switchboard experience preferred

Responsibilities

  • Greet all customers and determine the nature of their visit
  • Answer incoming phone calls and direct all calls to the appropriate department or individual
  • Take detailed messages and provide basic information to all callers
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Communicate messages to the appropriate parties in a timely manner
  • Must balance cash upon shift start and shift end and be able to reconcile any discrepancy
  • Collect cash, checks, and credit card payments from customers for the amount due on the repair order and/or counter ticket
  • Guarantee all checks collected are in accordance with the company policy
  • Ascertain and record totals of counter tickers and repair orders and verify against all cash, checks, and credit card payments at the end of shift
  • Prepare and stock coffee, coffee supplies, and customer snacks
  • Maintain cleanliness of customer lounge
  • Maintain a clean and organized work space
  • Communicate with guests in a professional, friendly, and efficient manner
  • Promptly and efficiently answer multi-line phone system and transfer calls to direct department or individual
  • Take detailed messages and communicate messages to the appropriate parties in a timely manner
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