Cashier / Office Clerk

Nature's Fare Markets•City of Langley, BC

5d•CA$18 - CA$20•Onsite

About The Position

The successful candidate will wear two hats and work as both a cashier and an office team member. This role would suit someone who has cash office experience and also enjoys customer service. As part of our front-end team, you are passionate about leaving a positive and lasting impression with those you interact with. You are the first to say hi to others and are passionate about doing the right thing and being kind to those around you! This role guides customers through their purchase and assists with any last-minute questions or product selections. You are a trusted member of the overall team and are responsible for handling payment and transactions with great accuracy. As the office clerk, you will complete tasks to assist the management team, ensure all data entry is current, assist in the management of correspondence from Head Office, and take care of store signage and customer communication.

Requirements

Previous office experience necessary
Cash handling experience is a plus
Ability to work flexible schedules (weekends, holidays, early evenings and days)
Able to stand for long periods of time and deal with exposure to hot and/or cold environments.
Ability to lift 22 kg.
Comfortable and competent with computers

Nice To Haves

Education in related field an asset
A passion for local, organic and sustainable food and natural supplements
Provide excellent customer service and positively engages with all customers
Positive, team-minded attitude
Strong desire to contribute to people’s health and wellbeing

Responsibilities

Assist the store management team by printing schedules and sales reports, and completing “day specific” duties
Ensure data entry is current and correct
Assist in the management of correspondence from Head Office and take care of store signage and customer communication. This includes printing new item and sale tags and adjusting prices
Maintaining cash float, including counting tills, filling and requesting coin orders
Print daily schedule, complete opening cash checklist, complete deposits and balance sheets, check sales totals/refunds/coupons/paid outs
Send Daily and Hourly sales report, check and post charges, finding for customer returns
Assist on cash when needed and cover breaks, troubleshoot issues with the tills/equipment, and other duties as required.
Trained in and hold extensive product knowledge on Nature’s Fare Markets items.
Manage customer wait times to ensure we are processing and bagging efficiently
Keep your area department clean, organized and attractive for our customers.
Take time to get to know the people in our store and want the best for our customers; explaining promotions, product features, and our loyalty program.
Give a warm “hello!” to our customers as they enter the store
Assist customers with any last-minute questions they may have about products and call for the specific department team member for help, if needed.
Let people know about the awesome incentives we have for customers including our customer loyalty program (Fare Points) and smoothie cards.
Ring through products for the customer, place them in their bag and process payment to complete the transaction.
Send our customers off with a “See you again soon!” as they exit the store.
Jump in to help ensure team members are supported and our products and store look their best!
Learn about new products and featured products that are on sale through Nature’s Fare’s flyers and magazines.
Help others, share your knowledge on our amazing products, be safe, be a great team player and have fun!