Cashier II-Sterling

Loudoun County GovernmentSterling, VA
Hybrid

About The Position

The Treasurer is a locally elected constitutional officer whose duties are mandated by the Code of Virginia and local ordinances. The Treasurer is elected at-large for a four-year term and provides direct service to all Loudoun residents and businesses. The principal functions of the Treasurer’s Office include billing and collecting taxes for real and personal property, business licenses, and other services as specified by the Code of Virginia and local ordinances; acting as primary depository of revenue for all County agencies, including Loudoun County Public Schools (LCPS); investing and safeguarding County funds; reconciling County funds to bank and investment accounts; and providing outstanding customer service to taxpayers, County staff, and LCPS staff. At the Loudoun County’s Treasurer’s Office, our mission is to serve the citizens of Loudoun County by educating and disseminating information in a courteous and efficient manner. The Loudoun County Treasurer’s Office is seeking highly qualified applicants for a Cashier II to work as a front counter Lead Cashier in the Sterling Treasurer’s Office. While the primary duty location is Sterling, the selected candidate may be required to provide coverage at the Leesburg location based on operational and business needs. The successful candidate will have experience using an integrated cashiering system, balancing a cash drawer, operating standard office machines and computer systems. They will also be required to demonstrate knowledge of customary cashiering operations to include verifying, receiving, and processing tax payments, collecting departmental revenues and responding to questions regarding tax bills, tax rates, tax payment deadlines and other general county governmental information. Additional duties include overseeing the day-to-day cashiering, operations and services, performing administrative duties as assigned, and completing assigned managerial responsibilities in the manager's absence. The incumbent will have a proven record of providing excellent customer service to complex situations to internal and external customers, possess excellent multi-tasking and communications skills, have a team-oriented approach, and be highly organized with strong attention to detail. Hiring salary will be commensurate with experience.

Requirements

  • Experience using an integrated cashiering system
  • Balancing a cash drawer
  • Operating standard office machines and computer systems
  • Proven record of providing excellent customer service to complex situations to internal and external customers
  • Excellent multi-tasking and communications skills
  • Team-oriented approach
  • Highly organized with strong attention to detail
  • High School diploma or equivalent
  • Three (3) years of related experience, including cash handling

Nice To Haves

  • Bilingual Spanish/English preferred

Responsibilities

  • Overseeing the day-to-day cashiering, operations and services
  • Performing administrative duties as assigned
  • Completing assigned managerial responsibilities in the manager's absence
  • Verifying, receiving, and processing tax payments
  • Collecting departmental revenues
  • Responding to questions regarding tax bills, tax rates, tax payment deadlines and other general county governmental information

Benefits

  • Forbes' 2025 Best Large Employers recognition (indicative of employee satisfaction)
  • Commitment to employee wellness and work-life balance
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