Cashier Host, Food Hall (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

2d • Onsite

About The Position

The Cashier Host is the first impression and their primary purpose is to maintain excellent customer service, ensure guest satisfaction, and encourage future returns. They are expected to provide prompt, courteous, friendly, and professional service to all guests at all times. They are responsible for maintaining superior quality service for guests. Performing their jobs on a daily basis, they are required to be detailed in every aspect of their work while maintaining an efficient pace. Also must be able to help guests with completing payments and other POS transactions.

Requirements

• Must have at least three months previous money handling and cash register experience.
• Must possess excellent customer service and communication skills.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must be 18 years of age.
• Must be able to work independently, with little supervision.
• Must be able to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• High school graduate or GED required.
• One-year experience in customer service.
• Prior experience as a cashier required, preferably in the hospitality industry is a necessity.
• Must possess basic math skills.
• Must be able to count cash drawer accurately.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Must be able to tolerate areas containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

Responsibilities

• Handles all aspects of the food operation during assigned shift.
• Ensures Front Service staff behavior and appearance are in compliance with established policy.
• Ensures that customer’s problems/complaints are handled in an effective, courteous manner.
• Directly oversees staff on assigned shift.
• Schedules lunch breaks and maintains employee break records.
• Acts as a role model to other employees, always presents oneself as a credit to Caesars and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED