Cashier/Customer Service - The Institute for Advanced Learning and Research

Institute for Advanced Learning & Research • Danville, VA

10d • Onsite

About The Position

The Institute for Advanced Learning and Research is seeking a friendly and dependable Cashier / Customer Service Associate to join their Food & Beverage operations. This role is crucial for creating a positive experience for guests, from daily service to special events. The position involves greeting guests, operating the POS system, handling transactions, maintaining the service area, and supporting various events. The team works in a professional, welcoming environment where service and teamwork are valued.

Requirements

• Must be 18 years or older
• Previous cashier, customer service, or hospitality experience preferred
• Friendly, professional, and service-oriented attitude
• Strong communication and interpersonal skills
• Reliable, punctual, and detail-oriented
• Comfortable working in a fast-paced, team-focused environment
• Reliable transportation required
• High school diploma or GED preferred

Responsibilities

• Greeting guests warmly and providing friendly, professional customer service
• Operating the POS system accurately for food and beverage transactions
• Answering guest questions about menus, pricing, and daily offerings
• Handling cash, credit, and electronic payments responsibly
• Maintaining a clean, organized, and stocked service area
• Assisting with food and beverage setup, restocking, and light prep as needed
• Supporting special events, meetings, and banquets
• Communicating guest feedback and concerns to leadership
• Following all food safety, sanitation, and cash-handling procedures
• Working collaboratively with kitchen and service team members
• Completing other duties as assigned to support F&B operations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED