Cashier/Cook - North Madison

R3C Norcross•Huntsville, AL

13h•$13 - $18•Onsite

About The Position

This role combines the responsibilities of a restaurant cook and a cashier. As a cook, you will be responsible for preparing quality food that tastes great and is consistent. You will ensure compliance with company standards in product preparation, maintaining the highest quality products and services delivered to each customer, and adhering to proper personal hygiene and sanitation procedures. The cook must be able to focus on their job in a calm, yet efficient manner. As a cashier, you will have direct guest contact, responsible for greeting every guest within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders with a great attitude and a smile. Every team member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor.

Requirements

Guest service mentality; has a genuine desire to serve the customer
Well organized and detail oriented
Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
Has an outgoing personality
Strong work ethic
Has restaurant industry experience
The Minimum Age for this Position is 18 Years Old
Maintains a calm, tactful demeanor when dealing with difficult situations
Must have an outgoing and positive attitude in dealing with guests
Must have a proven ability to work well under pressure and at a fast pace
Must be 18 years or older
Must have reliable transportation

Nice To Haves

The proper age requirements are met of all guests' requests that involves alcoholic beverages
Manages multiple projects and timelines with a sense of urgency and follow through
Maintains regular and predictable experience

Responsibilities

Prepare quality food that tastes great and is consistent.
Ensure compliance with company standards in all areas of operation, including product preparation.
Maintain the highest quality products and services are delivered to each customer.
Follow and comprehend the importance of proper personal hygiene and sanitation procedures.
Focus on job in a calm, yet efficient manner.
Greet every guest when they arrive within 3-5 seconds.
Answer the phone.
Take accurate orders.
Deliver completed orders to the guest with a great attitude and a smile.
Represent the culture and mission of Wingstop to Serve the World Flavor.
Ensure that each guest has a positive, long lasting impression of the Wingstop experience.
Practice safe cooking procedures.
Quickly scan and comprehend order tickets.
Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order.
Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer.
Sauce, Season and package all orders according to Wingstop standards.
Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls.
Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets.
Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment.
Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time.
Immediately notify Manager on Duty of all safety, sanitation or employee issues.
Assist other employees as needed.
Follow directions given by Manager or Supervisor.
Know and thoroughly understand the importance of good hygiene and food handling practices.
Thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products.
Bring issues or concerns to the attention of the supervisor; be willing to ask for help.
Identify and introduce new ideas and solutions to create efficiency in the operation.
Represent the brand and department in a professional and polished manner at all times.
Handle all orders and inquiries in a friendly and professional manner.
Manage all guest issues or complaints.
Manage all safety, sanitation or employee issues.
Assist all other positions when necessary.
Ensure the safe handling procedures are followed at all times.
Follow the cash management process, and properly ring in all sales through the POS system.
Work to better the guest experience by asking for add-on sales that will complement their order.