Clerk

Brown University

1d•Onsite

About The Position

Performs a variety of tasks related to the direct interaction with customers on eligibility to enter contract Dining Halls and/or receiving money for goods purchased. This role involves greeting customers, assuring eligibility for entry, explaining policies, accounting for cash and other tender, monitoring for illegal entry, answering guest questions, and ensuring the accuracy of transactions. The position also requires maintaining security of funds, accounting for all transactions at the end of the shift, observing department standards, and maintaining a professional appearance. Additionally, the role may involve performing related tasks of Food Service Worker-Support, Service, and Sanitation when requested, as well as other duties as assigned.

Requirements

Read, write and effectively communicate in English.
Outgoing, positive demeanor.
Demonstrated positive customer relations skills.
Ability to resolve potentially difficult customer situations.
Basic math skills as they relate to counting and making change.
Demonstrated honesty and dependability.
Speed and accuracy in performing cash transactions and in operating cash registers.
Ability to operate cash register, card reader, and inspect ID’s, discern color when ID cards are swiped, use hands/fingers to handle or feel
Ability to stand for extended periods of time
Ability to tolerate extreme heat and cold

Responsibilities

Greeting customers and guests.
Assuring eligibility to enter Dining Halls.
Explaining department policies tactfully and positively.
Accurately accounting for cash and other tender.
Monitoring for illegal entry and removal of food and equipment from Dining Halls.
Answers guests' questions and directs to proper area within building or on campus.
Assures accuracy of procedures when assisted.
Accurately records and totals purchases on itemizing cash register; makes proper change; resolves any conflict promptly and with courtesy.
Assures security of funds entrusted.
Accounts for all transactions at the end of shift.
Observes department standards of courtesy, service, sanitation, and safety.
Maintains a neat, well groomed, professional appearance.
Performs related tasks of Food Service Worker-Support, Service, and Sanitation when requested.
Performs other tasks as requested.