Cash Posting Specialist 1
About The Position
The Cash Posting Specialist is responsible for posting payments, adjustments, and denials to ensure appropriate accounting of outstanding receivables. This role involves identifying payment trends and improper payments to ensure efficient resolution of issues. Essential functions include reviewing daily remittance batches, applying all payments, adjustments, and discounts, and identifying payors who are not paying according to contract, negotiation, or fee schedules. The specialist will also research and resolve issues identified via reports, email, and assigned callbacks from various departments, and research, document, and resolve incoming non-payment EOBs/ERAs, unapplied/unallocated receipts, missing payments, missing EOBs/ERAs, and correspondence. Additionally, the role requires reviewing and entering the daily total deposit in the Cash Posting Spreadsheet against billing system reports to ensure no variances, assisting in reconciliation for closing the financial period, and maintaining current knowledge of contracts, fee schedules, policies, and procedures relevant to the billing process. The specialist will report all payor issues or trends, and lockbox and/or ACH issues to the Lead/Supervisor. Regular scheduled attendance is an essential function of this position.
Requirements
- High school diploma or general education degree (GED)
- One to two years’ related experience and/or training; or equivalent combination of education and experience
- 1-2 years’ experience working in the healthcare industry or accounts receivable field
- Advanced customer service and phone skills
- Excellent organizational skills detail oriented, ability to prioritize and multi-task and meet deadlines
- Strong interpersonal skills and a high degree of collaboration at all levels to assist with problem resolution
- Intermediate Microsoft Office, including Word, Excel and Outlook
- Regular scheduled attendance
Nice To Haves
- Billing and Collections experience
Responsibilities
- Review daily remittance batches and apply all payments, adjustments, discounts
- Identify payors that are not paying according to contract, negotiation or fee schedules
- Research and resolve issues identified via reports, email and assigned callback from various departments, when necessary
- Research, document and resolve all incoming non-payment EOBs/ERAs, unapplied/unallocated receipts, missing payments, missing EOBs/ERAs, and correspondence
- Review and enter daily total deposit in Cash Posting Spreadsheet against billing system reports to ensure there are no variances
- Assist in reconciliation for closing the financial period, when necessary
- Maintain current knowledge of contracts, fee schedules, policies and procedures relevant to the billing process
- Report all payor issues or trends, lockbox and/or ACH issues to Lead/Supervisor
Benefits
- For more information on our industry-leading benefits, please visit our benefits page here
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
