Cash Posting Representative

Mosaic Life Care • Saint Joseph, MO

21h • Onsite

About The Position

The Cash Posting/Credit Balance Representative is responsible for payment posting and credit balance activities in the Patient Financial Services Department with respect to posting insurance and patient payments, posting insurance contractual and other adjustments, payment reconciliation, and identifying and resolving credit balances on patient accounts. This position interacts with internal and external customers to provide information in response to inquiries about patient balances per department policy. This position participates in special projects and will assist with department processes. Responsibilities of this position include ensuring consistencies are followed between caregivers as well as able to provide valuable information on job quality and efficiencies. This position aids in the training of new caregivers. Maintains working knowledge of reimbursement methodologies, while maintaining a high level of integrity, respect and confidentiality for our patients, families and caregivers. The position receives daily incoming mail from the Mosaic Life Care Mailroom and from the Patient Financial Services lock box as well as electronic files. This position is responsible for sorting and distributing correspondence to the appropriate area/caregiver in addition to entering the appropriate activity transaction codes into the computer system for correspondence assigned to the responsible resolution owner.This position works under the supervision of the Manager(s) of Patient Financial Services and is employed by Mosaic Health System.

Requirements

• Working knowledge of reimbursement methodologies
• High level of integrity, respect and confidentiality

Responsibilities

• Posting insurance and patient payments
• Posting insurance contractual and other adjustments
• Payment reconciliation
• Identifying and resolving credit balances on patient accounts
• Interacting with internal and external customers to provide information in response to inquiries about patient balances per department policy
• Participating in special projects and assisting with department processes
• Ensuring consistencies are followed between caregivers
• Providing valuable information on job quality and efficiencies
• Aiding in the training of new caregivers
• Maintaining working knowledge of reimbursement methodologies
• Maintaining a high level of integrity, respect and confidentiality for patients, families and caregivers
• Receiving daily incoming mail from the Mosaic Life Care Mailroom and from the Patient Financial Services lock box as well as electronic files
• Sorting and distributing correspondence to the appropriate area/caregiver
• Entering appropriate activity transaction codes into the computer system for correspondence assigned to the responsible resolution owner

Benefits

• Concierge services
• Employee lounge
• Wellness programs
• Free covered parking
• Free on-site and virtual health clinics

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees