Cash Posting Manager

Kestra Medical Technologies Inc. • Kirkland, WA

20h • $93,000 - $120,000 • Onsite

About The Position

This position is responsible for managing the day-to-day operations for the cash application team by supporting the timely & accurate posting of all third-party (e.g., government, commercial and private payors) and patient payments into the A/R system, along with the resolution of payment posting issues, credit balances, refund requests, and other posting function responsibilities. A primary focus in supervising the cash application function is ensuring consistent productivity and quality of work in a challenging, fast-paced, and rapidly changing environment. This position will be the escalated point of contact for any issues, so they must be a keen problem solver. As a Team Manager this position will be responsible for driving a culture of inclusion and engagement through regular team meetings and 1:1s and team building activities.

Requirements

• Bachelor's degree or equivalent experience
• 5 years of experience in a health care cash posting environment
• Minimum of 3 years management experience
• Proficiency with Microsoft Office Word, Excel, and PowerPoint

Nice To Haves

• 6 years of Manager or above leadership experience

Responsibilities

• Manage team of Cash Application Specialists as assigned, including scheduling work shifts to effectively cover Kestra’s business needs.
• Participate in team member hiring, training, coaching, and performance management. Assist in the development of training materials.
• Ensure team members are entering critical data into patient accounts in Bonafide. Ensure team members are processing and posting all payments within established guidelines.
• Manage multiple aspects of the cash application function including research, reconciliation, balancing, and error-identification.
• Gather and review data about cash flow and identify risks related to cash forecasts.
• Manage a relationship with Accounting and Finance team leaders to ensure efficiency of monthly close functions. Provide support for financial audits.
• Participate in leadership meetings and report on cash position, liquidity, and cash trends as needed.
• Develop, and refine new and existing process flows to create efficiencies within the department.
• Evaluate existing system processes and tools required to drive automation and improved accuracy.
• Develop reporting, key performance indicators and metrics, as well as dashboards to effectively evaluate the performance of the team.
• Assist in responding to or supporting any patient, financial, or payor audits received, as appropriate.
• Adhere to Pledge of Confidentiality
• Directly manage cash application team members including but not limited to conducting performance reviews, providing feedback, and helping to set professional development goals.

Benefits

• Medical
• Dental
• 401K with Match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree