Cash Posting And Reconciliation Specialist
About The Position
Represent and demonstrate our core values: Awesome, Creative, Respectful, Team Players, and Get It Done. Implement and maintain EFT/ERA enrollment with multiple healthcare payers. Monitor, reconcile, and verify electronic remittance data to ensure payments are posted accurately and completely. Research and resolve missing, delayed, or incorrect remittance information. Coordinate with healthcare payers, clearinghouses, and the EMR vendor to resolve payment and enrollment issues. Maintain accurate documentation of payer portal credentials, access requirements, enrollment status, and related protocols. Verify and update provider demographic and banking information within billing systems to support the proper routing of payments. Provide technical assistance and training to internal and remote team members regarding payer portal access and navigation. Review electronic payment trends and identify opportunities to improve workflows, increase efficiency, and reduce processing delays. Prepare and distribute recurring reports regarding electronic payment metrics, payer enrollment status, and issue-resolution timelines. Collaborate with internal teams and extended business offices to ensure appropriate access to health plan portals and enrollment systems. Stay informed about payer policy changes and system updates that may affect EFT/ERA enrollment and payment reconciliation. Perform other duties as assigned.
Requirements
- High school diploma or equivalent.
- Strong attention to detail and accuracy.
- Effective analytical, organizational, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to clearly explain technical information to a variety of audiences.
- Ability to manage and prioritize multiple responsibilities in a fast-paced, deadline-driven environment.
Nice To Haves
- Associate degree in Healthcare Administration, Finance, Business, or a related field.
- At least one year of experience in healthcare billing, accounts receivable, cash posting, or revenue cycle operations.
- Understanding of healthcare revenue cycle processes, including payer workflows, claim adjudication, and reimbursement procedures.
- Experience working with electronic payment systems and interpreting ERA data.
- Experience using healthcare financial management systems, EMR platforms, clearinghouses, and payer portals.
- Experience supporting EFT/ERA enrollment, payment reconciliation, or provider banking updates.
Responsibilities
- Implement and maintain EFT/ERA enrollment with multiple healthcare payers.
- Monitor, reconcile, and verify electronic remittance data to ensure payments are posted accurately and completely.
- Research and resolve missing, delayed, or incorrect remittance information.
- Coordinate with healthcare payers, clearinghouses, and the EMR vendor to resolve payment and enrollment issues.
- Maintain accurate documentation of payer portal credentials, access requirements, enrollment status, and related protocols.
- Verify and update provider demographic and banking information within billing systems to support the proper routing of payments.
- Provide technical assistance and training to internal and remote team members regarding payer portal access and navigation.
- Review electronic payment trends and identify opportunities to improve workflows, increase efficiency, and reduce processing delays.
- Prepare and distribute recurring reports regarding electronic payment metrics, payer enrollment status, and issue-resolution timelines.
- Collaborate with internal teams and extended business offices to ensure appropriate access to health plan portals and enrollment systems.
- Stay informed about payer policy changes and system updates that may affect EFT/ERA enrollment and payment reconciliation.
- Perform other duties as assigned.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
