Cash Posting Specialist

Optima Dermatology•Portsmouth, NH

1d•Hybrid

About The Position

Optima Dermatology is recruiting a Cash Posting Specialist to join our Practice Support Center, based in Portsmouth, NH. This role offers remote and hybrid opportunities for individuals located in FL, IN, MA, ME, NC, NH, OH, PA, or VA. The Cash Posting Specialist reports directly to the RCM Cash Reconciliation Manager and is responsible for processing third-party reimbursements via EFT, check, or patient portal. Key duties include posting, reconsiderations, and adjustments of all payment types within the billing and collection system, all while maintaining a high level of accuracy and undergoing routine quality reviews.

Requirements

High school diploma or equivalent
1-4 years' experience in handling payments and balancing accounts
Ability to communicate in a clear and professional manner
Must have good oral and written skills
Collaborative team player; able to work with patients, external parties, and internal departments
Ability to multi-task
Ability to solve problems, prioritize duties, and follow through with assigned tasks
Ability to work independently in fast-paced environment

Nice To Haves

Knowledge of business administration or accounting preferred

Responsibilities

Review daily Excel file of all customer payments received from the bank
Accurately apply lockbox payments to customer accounts, noting exceptions for later research
Communicate with internal accounts receivable staff, including billing and collections
Key manual checks received in office
Receive payments made electronically, by paper check, and credit card
Post payments accurately and in a timely manner
Complete daily balancing to batch sheet
Other duties assigned by the Supervisor, Manager, or Director