Cash Poster

ThedaCare • Neenah, WI

1d • Onsite

About The Position

The Cash Poster is responsible for accurate, timely reporting and posting of cash receivables to patient accounts. Manages the application of payments made on accounts whether received from group health payers, governmental payers, patients, private pay methods, or worker’s compensation insurance. Requires that cash posting and credit resolution is performed on a daily basis to ensure records accurately reflect receipt of payment on charges. Is responsible for end of day balancing of account records, correcting variances, resolving credits, and mapping unidentified payments to the appropriate account.

Requirements

• High school diploma required
• Working knowledge of Epic, or proven aptitude with similar financial or clinical software highly desired
• GED

Nice To Haves

• undergraduate degree helpful

Responsibilities

• Performs daily posting of cash to patient accounts and appropriate payer groups to accurately reflect payments received on financial reports and patient statements.
• Resolves credit issues in accordance with payer contracts, policies, and regulations.
• Contacts payers when necessary to research credits and unapplied payments.
• Reconciles cash posted with deposit amount to ensure accuracy.
• Meets quality and productivity expectations as defined in the operating procedure.
• Documents accounts according to operating procedure to support interdepartmental communication.
• Demonstrates working knowledge of CPT/HCPCS codes, all facets of insurance claim filing requirements and regulations, and assigned departmental operating procedures ensuring consistency for customers.
• Processes payment refunds when overpayments are identified and verified

Benefits

• Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
• Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare
• continued opportunities for learning and development
• accessible and transparent leadership
• commitment to work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED