Cash Poster (CAPOST-01)

New Freedom's CareerPhoenix, AZ
Onsite

About The Position

At New Freedom, we don’t just believe in second chances—we help people thrive because of them. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives. We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference— this is where you belong. We are seeking a detail-oriented and analytical Cash Poster to join our Revenue Cycle team. In this role, you'll be responsible for accurately posting insurance payments, reconciling daily deposits, identifying payment discrepancies, and supporting the financial health of the organization through strong revenue cycle practices. You'll work closely with Billing and Accounts Receivable teams to ensure reimbursement accuracy and maintain the integrity of our financial data. This role is ideal for someone who: Enjoys working with numbers and solving problems Takes pride in accuracy and attention to detail Can identify trends and discrepancies quickly Thrives in a fast-paced, deadline-driven environment Enjoys collaborating with teammates to improve processes and outcomes

Requirements

  • Minimum of 3 years of payment posting experience in healthcare and/or behavioral health
  • Working knowledge of ERAs, EFTs, EOBs, denials, adjustments, recoupments, and insurance payments
  • Strong attention to detail and commitment to accuracy
  • Excellent organizational, time management, and problem-solving skills
  • Ability to work independently and manage competing priorities
  • Intermediate proficiency with Microsoft Excel, Outlook, Teams, and Electronic Health Records systems
  • High School Diploma or GED required

Responsibilities

  • Posting ERA, EFT, EOB, and manual payments accurately and timely
  • Reconciling daily payment activity and deposits
  • Researching and resolving payment discrepancies, short pays, and posting errors
  • Reviewing denials and identifying root causes
  • Applying payer and AHCCCS guidelines accurately
  • Maintaining accurate billing and accounts receivable data
  • Collaborating with Billing and AR teams to resolve account issues
  • Identifying payer trends and communicating concerns to leadership
  • Supporting audits, special projects, and departmental initiatives as needed

Benefits

  • Competitive pay and strong benefits package
  • $0 medical plan option + employer-supported coverage
  • 401(k) with match
  • Generous paid time off
  • Free meals, snacks, drinks, gym access
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