Cash Poster

HUMBOLDT GENERAL HOSPITAL • Winnemucca, NV

1d • Onsite

About The Position

The HGH Cash Poster is responsible for posting cash, checks, credit cards and adjustments to patient encounters. This role also involves creating and working up daily deposit slips, making bank deposit runs, timely filing adjustments, working posting issues, managing credit balances, retrieving mail, posting denials with reasons, handling recoupments, generating balancing reports, and completing a daily balancing spreadsheet.

Requirements

• High School Diploma
• Two Years preferred experience
• Works well with numbers, aptitude for math, and ability to balance

Nice To Haves

• Bachelor's degree

Responsibilities

• Retrieving mail from the hospital, sorting and distributing the mail accordingly to Business Office Staff members.
• Pulling deposit information from HGH banking institute for Electronic Funds Transfers (EFT’s) and Lockbox.
• Posting Cash Payments, Adjustments in Patient Accounting software system for EFT’s within 72 Hours and Lockbox and mailed checks within 24 Hours of receipt.
• Posting Denials from Remittance Advice with clear, precise documentation (comments) for patient account representatives and/or billers for follow-up purposes; then assigning encounter to Denial Work Queue according to type of denial.
• Identifies and documents insurance and patient credit balances during payment posting, including overpayment amounts and root causes. Routes accounts to the appropriate credit balance work queues, provides supporting remittance and payment documentation, follows established credit balance resolution workflows, and processes refund requests in Cerner to ensure timely submission to Accounts Payable for refund issuance and compliance with organizational policies.
• If the Remittance Advice from the payer states that the claim was received past the Timely Filing Limits and there is no good faith reason that HGH could Appeal, then the encounter would need to be adjusted at the time of payment posting to Timely Filing Adjustment. Should an encounter have reason to not be adjusted for Timely Filing, then encounter would need to be assigned to an insurance patient account representative.
• Creates and writes-up Daily Deposit Slips and does bank runs to deposit monies received from point of service collections, checks received via mail.
• Daily Balancing Reports generated from Patient Accounting software system.
• Updates Daily Balancing Deposit spreadsheet with all deposits received, payments posted and unposted payments – balancing daily to what was received in the bank.
• Working and maintaining the EOB Variance Work Queue.
• Monitoring the 835 Failure Work Queue (The 835 Failure Work Queue will only show in your Work Queues if an 835 Failure File is received). Sending an email to Revenue Cycle Director to file an SR with Cerner for Cerner to do a clean-up of the 835 Failure Work Queue.
• Working and maintaining the EOB Variance Work Queue and working encounters accordingly.
• Working the Transaction Batch in Error Work Queue and working the transaction batch to balance and then batch can be closed.
• Working and maintaining the Posting Issues Work Queue.
• Generate and review AR reports for daily, weekly or month end procedures/processes regarding payments and adjustments as requested by management.
• Maintains confidentiality in all matters that include Patient Health Information and Employee Data.
• Other duties as assigned by management when deemed necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED