Cash Office Associate

Weis Markets•Perkasie, PA

1d•Onsite

About The Position

The Cash Office Associate is responsible for accounting bookwork practices at the store, including reconciliation and recording of drawers, balancing office cash, lottery, and stamps. This role assists in researching and investigating discrepancies, keeping management informed, and preparing bank deposits accurately and in a timely manner. The associate also interacts with customers, answers questions, resolves concerns, and follows company policies for customer checkout. Additionally, they assist customer service with phone calls, use the intercom for announcements, monitor cashier performance, and enforce front-end policies and procedures. Training of front-end associates to ensure productivity, speed, accuracy, and courtesy is also a responsibility. The role involves enforcing company policies, government regulations, and laws, operating scanning equipment and registers, performing checkout procedures, and maintaining accuracy during transactions. Security measures and cash drawer accounting procedures are crucial to avoid shortages or overages. The associate must follow guidelines for tobacco and alcohol sales, maintain knowledge of weekly ads and promotions, and assist with general sanitation in the department, including cleaning work areas and equipment according to health and OSHA requirements. Proper trash disposal and cooperation with coworkers and superiors are expected to ensure smooth department and store function. Continuous improvement of job performance and utilization of provided Personal Protective Equipment (PPE) are also required. The associate may be called upon to assist in other departments.

Requirements

Completed or working towards a high school diploma or general education degree (GED).
No prior experience required.

Responsibilities

Responsible for the accounting bookwork practices at the store which includes the reconciliation and recording of drawers, balancing the office cash, lottery, and stamps.
Assists in the research and investigation of any discrepancies.
Keeps management fully informed.
Prepares bank deposits or assists with their preparation, making sure they are completed in a timely manner with accuracy.
Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
Follows company policies relating to customer check out to increase customer satisfaction.
Assist customer service with answering phone calls with a polite and positive attitude.
Uses intercom for necessary announcements or pages.
Monitors the performance of cashiers and lot attendants and provides feedback to management.
Follows and enforces all front-end policies and procedures.
Participates in training/retraining of front-end associates to ensure high levels of productivity, speed, accuracy and courtesy to customers.
Assists to enforce and adhere to company policies and procedures as well as government regulations and laws.
Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
Follows all store and legal guidelines regarding sale of tobacco and alcohol.
Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
Responsible for general sanitation in the department.
Follows cleaning schedules and departmental guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
Disposes of trash properly.
Ensures smooth function of department and store by cooperating with co-workers and superiors.
Responsible to continuously improve job performance.
Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
May also be called upon to assist in other departments.