Cash Office Associate

Weis Markets • Callaway, MD

6d • Onsite

About The Position

The Cash Office Associate is responsible for the accounting bookwork practices at the store, including the reconciliation and recording of drawers, balancing the office cash, lottery, and stamps. This role also assists in the research and investigation of any discrepancies and keeps management fully informed. The associate prepares or assists with bank deposits, ensuring they are completed accurately and in a timely manner. Additionally, the Cash Office Associate interacts with customers, answers questions, resolves concerns, and follows company policies related to customer checkout to enhance satisfaction. They also assist customer service with phone calls, use the intercom for announcements, and monitor the performance of cashiers and lot attendants, providing feedback to management. The role involves enforcing front-end policies and procedures, participating in training for front-end associates to ensure productivity, speed, accuracy, and courtesy, and adhering to company policies, government regulations, and laws. The associate operates front-end scanning equipment and registers, performs checkout procedures, bags merchandise efficiently, and maintains accuracy during transactions. They also uphold security measures and cash drawer accounting procedures to prevent shortages or overages, and follow guidelines for the sale of tobacco and alcohol. Maintaining knowledge of weekly ads, promotions, and store layout is crucial for answering customer questions. The position also includes general sanitation duties within the department, following cleaning schedules and guidelines to ensure work areas and equipment are well-maintained and meet health and OSHA requirements. Proper trash disposal is also a responsibility. The associate ensures the smooth function of the department and store by cooperating with colleagues and superiors and is responsible for continuously improving job performance. Utilization of company-provided Personal Protective Equipment (PPE) is required, and the associate may be asked to assist in other departments.

Requirements

• Ability to perform each essential duty satisfactorily with or without an accommodation
• Completed or working towards a high school diploma or general education degree (GED)
• No prior experience required

Responsibilities

• Reconciliation and recording of drawers
• Balancing the office cash, lottery, and stamps
• Assisting in the research and investigation of discrepancies
• Preparing bank deposits or assisting with their preparation
• Interacting with customers, answering questions, and resolving concerns
• Following company policies relating to customer check out
• Answering phone calls
• Using intercom for announcements or pages
• Monitoring the performance of cashiers and lot attendants and providing feedback to management
• Following and enforcing all front-end policies and procedures
• Participating in training/retraining of front-end associates
• Enforcing and adhering to company policies and procedures as well as government regulations and laws
• Operating front-end scanning equipment and register, performing all related check out procedures
• Maintaining accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected
• Maintaining proper security measures and cash drawer accounting procedures
• Following all store and legal guidelines regarding sale of tobacco and alcohol
• Maintaining knowledge of weekly ads, marketing promotions and store layout
• General sanitation in the department
• Following cleaning schedules and departmental guidelines
• Disposing of trash properly
• Ensuring smooth function of department and store by cooperating with co-workers and superiors
• Continuously improving job performance
• Utilization of all company provided Personal Protected Equipment (PPE)
• Assisting in other departments as needed

Benefits

• Minimum Essential Coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA)
• Two supplemental medical plan options, the Advantage and Elite plans
• Dental
• Vision
• Short term disability
• Term life and AD&D
• Voluntary insurance such as hospital indemnity, critical illness
• 401(k) retirement savings plans
• Scholarship program
• Associate discount programs
• Auto and home insurance
• Employee assistance program
• Pet insurance
• Purchasing power
• Paid time off
• Sick pay (provided eligibility and criteria specific to the position is met)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED