Cash Management Specialist

New American Funding•Austin, TX

3d•$22 - $27•Onsite

About The Position

New American Funding enables clients of all backgrounds to accomplish the American dream of homeownership by offering a diverse product suite, competitive pricing, and our promise to provide a timely and efficient closing. Our dedication to client service during the transaction extends after the closing while we service their mortgage. This passion for client service is displayed in every step of the homeownership experience with focus on fulfilling our client’s needs in a manner that enhances their standard of living.

Requirements

High school diploma, equivalent or equivalent work experience required.
A working knowledge of consumer loans,
Ability to review and accurately interpret information on a loan history statement,
A working knowledge of loan payments and the parts of a loan payment,
Posting cash to customer accounts,
Reconciling high volume bank accounts,
Addressing customer inquiries,
Problem solving.
Must be able to work night shift, including occasional weekends.
Knowledge of basic accounting functions, cash processing, or reconciling tasks
Experience working general ledger or bank accounting software packages;
Strong PC Skills. Must be proficient in MS Windows, Excel, Outlook and Word.
Ability to learn and adapt to new technology quickly;
Has knowledge of commonly used terminology, concepts and practices and procedures within the mortgage industry;
Ability to meet time deadlines while working under pressure;
Ability to effectively handle simultaneous tasks and projects in a fast paced environment;
Able to effectively and efficiently work independently or as a member of a team;
Strong business writing and math skills;
Ability to effectively analyze loan account related problems and define solutions.
Must be able to verify identity and employment eligibility to work in the U.S.

Nice To Haves

College Degree in Accounting, Finance or Business a plus
Intermediate Excel skills a plus
Working knowledge of Mortgage Servicing Platform (MSP), MSP Cash Workstation or other payment posting systems a plus

Responsibilities

Review and post incoming mortgage loan payments, received from various payment sources, such as checks, ACH drafts, wire transfers and lockbox processed items
Review and make decisions on exceptions received from lockbox
Research and resolve exception items
Process transaction reversals
Receive and process checks from the mail room
Generate borrower correspondence related to payment processing
Complete tasks assigned by other departments related to cash and payment processing including Customer Care, Escrow, Loan Administration, Investor Services, and Default departments.
Research and resolve transaction inquiries
Monitor and process funds held in suspense
Monitor bank accounts for incoming funds and to ensure no overdrafts occur
Submit and process funds transfers between bank accounts
Balance and reconcile funds including borrower payments, tax and insurance funds, and other types of monetary transactions
Monitor control reports to ensure posting accuracy
Process disbursements and reclasses
Other duties and projects as assigned.