Cash Management Specialist 3

F.N.B. Corporation•Pittsburgh, PA

10d•Onsite

About The Position

The position serves as a trusted advisor to small business clients by delivering advanced treasury management, merchant service and fraud‑mitigation solutions to sophisticated business clients and prospects. Managing a portfolio of complex clients, the role provides leadership across the retail network by coaching bankers as a subject matter expert to elevated cash‑flow conversation. The Specialist 3 works on strategy initiatives requiring advanced understanding while advising clients to streamline revenue cycles, mitigate risk, and strengthen financial stability.

Requirements

BA or BS
5 years of job-related experience
Excellent communication skills, both written and verbal
Excellent customer service skills
Excellent organizational, analytical and interpersonal skills
Ability to work and multi-task in a fast paced environment
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
Detail-oriented
MS PowerPoint - Intermediate Level
Experience in a related position
Certified Treasury Professional or comparable certification required

Nice To Haves

Knowledge and understanding of Treasury management and merchant processes is preferred

Responsibilities

Conduct in‑depth consultations with business clients to understand their revenue cycles, payment‑collection challenges, working‑capital needs, and overall cash‑flow patterns.
Analyze operational workflows related to billing, invoicing, payment processing, receivables posting, and financial‑operations management.
Position advanced payment and treasury tools and Recommend treasury products that support day‑to‑day business operations.
Ensure clients understand onboarding processes, adoption strategies, compliance implications, and security requirements associated with payment and treasury products.
Lead by driving strategic discussions for complex client‑needs assessments.
Reinforce sales excellence through sales processes, CRM utilization, and data‑driven portfolio management.
Champion best‑practices across the network, fostering a culture of improvement and proactive opportunity identification.
Identify high‑value opportunities within the client portfolio—such as expansion plans, staffing growth, capital investment, or operational upgrades.
Deepen relationships with established clients by uncovering additional operational, financial, and strategic needs.
Partner closely with Treasury Management, Merchant Services, Credit, and product‑specialist teams to deliver fully integrated client solutions.
Share insights from client interactions to support product refinement and strategic planning.
Performs other related duties and projects as assigned.
Serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
Adhere to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.