Cash Management Associate

TEKsystems • Memphis, TN

1d • $26 - $26 • Hybrid

About The Position

This position will support the ACH / Cash Control department at the bank. This team is responsible for establishing ACH profiles (direct deposit) which allow the branches and their clients to initiate electronic fund transfers. The Cash Management Associate II will handle ACH form processing and inbound calls from branch or internal contacts. They may also be required to manage the team email inbox.

Requirements

• 2+ years RECENT office experience in a DATA ENTRY CENTRIC role
• 6000 KPH w/ 85% accuracy on Data Assessment
• Banking/Finance Industry Experience
• STRONG customer service background
• Minimum HS Diploma

Nice To Haves

• Bachelors Preferred

Responsibilities

• Review and process ACH (direct deposit) forms that are received via an electronic cue
• Perform data entry relating to clients' confidential banking information (i.e. personal account numbers, demographic information, etc.) while maintaining a high attention to detail and accuracy
• Researches any errors or problems concerning entries made at the branch or Home Office level
• Reviews and corrects processing errors as appropriate
• Communicate with clients via email and instant messaging (clientele consists of Financial Advisors and their support staff/ RJ branches)
• Field incoming calls from branch or internal contacts providing customer service and related follow-up as needed.
• Muti-task and handle calls, data entry and responding to emails

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED